Federal regulations require that colleges provide specific consumer information about the school and financial aid to enrolled and prospective students.  Individuals may request a free, printed copy of this page (CCC College Compliances and Consumer Information) by visiting the Office of Student Financial Aid at 2800 S. Lone Tree Road, Flagstaff AZ 86005.


Coconino Community College is accredited by the Higher Learning Commission  and is a member of the North Central Association.

North Central Association
30 N. La Salle Street Suite 2400
Chicago, IL 60602-2504
Phone:  800.621.7440 .

Affirmative Action / Equal Employment Opportunity

Coconino Community College is committed to providing an excellent working and educational environment for all qualified persons without regard to race, color, religion, gender, age, national origin, sexual orientation, and individuals with disabilities.  Our Affirmative Action procedure is available here. CCC is also committed to provide equal employment opportunity in decisions involving hiring, evaluation, promotion, advancement and discipline, and educational opportunity to all applicants and employees. Our Equal Employment Opportunity procedure is located here.

Americans with Disabilities Act (ADA)

Coconino Community College maintains programs, policies and procedures, which are required under the provisions of the Americans with Disabilities Act (ADA) which establishes a clear, comprehensive federal prohibition of discrimination against persons with disabilities. The College ensures compliance with applicable building standards for existing, new and remodeled owned structures, development of standards of compliance for non-owned structures, support for an ongoing process of reasonable accommodation to applicants, employees, students and the general public using or seeking to use College facilities and services.

The College prohibits discrimination against a qualified individual with a disability in regard to admissions, registration, access to instruction, hiring, compensation, advancement, training, and other terms or conditions of employment and termination. The College evaluates each request for accommodation individually and provides reasonable accommodations as applicable to qualified applicants and employees with disabilities.

Campus Security Act and Crime Report

Coconino Community College is in compliance with the Crime Awareness and Campus Security Act of 1990 which requires that colleges collect, prepare and publish information related to crime and campus security and distribute it to all current and potential students and employees, and to any applicant for enrollment or employment, upon request. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act is a federal statute codified at 20 U.S.C. 1092(f), with regulations in the U.S. Code of Federal Regulations at 34 C.F.R. 668.46. CCC’s Annual Campus Security Report may be accessed at  CCC Security webpage.  

This report includes statistics for the three most recent calendar years concerning the crimes on campus, in or on non campus buildings or property, and public property. Printed copies are also available upon request through security.

Carl Perkins Career and Technical Education Act

Coconino Community College receives grant funding under the federal Carl Perkins Career and Technical Education Act of 2006 to improve career and technical education (CTE) programs and to ensure the full participation of individuals who are members of special populations in  CTE programs. Special populations in the Act are defined as individuals with disabilities; economically disadvantaged individuals; individuals preparing for non-traditional training and employment for their gender; single parents; displaced homemakers; and individuals with other barriers to educational achievement, including limited English proficiency. CCC provides assistance to special populations in overcoming barriers that may result in decreased access and success in postsecondary education and does not discriminate against members of special populations.

To receive Perkins Grant funding, Coconino Community College is required to submit an extensive grant application as well as regular fiscal and program reports to ensure compliance with federal and state law. In addition, CCC must report if the program meets the annually adjusted Performance Measure Levels in the Consolidated Annual Report (CAR). Copies of the CAR are available on our  Perkins Grant page .

College Navigator School Profile for CCC

The  National Center for Education Statistics' College Navigator web site  is a comprehensive site maintained by the Department of Education. It contains information on many aspects of CCC (and most other colleges) including costs, financial aid, enrollment breakdown, accreditation, graduation rate, retention rate and faculty to student ratio.

Completion/graduation rate report

Current information on the official CCC Graduation and Transfer rates and The Arizona State System for Information on Student Transfer (ASSIST) are available at http://homogeneity.eqmufflerandtow.com/reports  (click on Graduation and Transfer Rates- Student Right to Know).


Constitution Day

Each year, CCC recognizes Constitution Day on September 17th. Various events are held each year to promote support and understanding of the US Constitution.

Consumer Information

Colleges participating in federal student aid programs are required to make certain information available to all students and staff. Coconino Community College has compiled the required information at homogeneity.eqmufflerandtow.com/compliances in accordance with federal law. We provide this compliance information via email distribution at least once a year.

Copyrighted Material, Illegal Downloading and Peer to Peer file sharing

CCC has a written procedure to effectively combat the unauthorized distribution of copyrighted material by users of the institution's network without unduly interfering with the educational and research use of the network. Students who illegally download or distribute copyrighted materials using the institution's information technology system are subject to CCC disciplinary actions up to and including suspension and expulsion. Copyright infringement is the act of exercising, without permission or legal authority, one or more of the exclusive rights granted to the copyright owner under section 106 of the Copyright Act (Title 17 of the United States Code). These rights include the right to reproduce or distribute a copyrighted work. In the file-sharing context, downloading or uploading substantial parts of a copyrighted work without authority constitutes an infringement. Penalties for copyright infringement include civil and criminal penalties. In general, anyone found liable for civil copyright infringement may be ordered to pay either actual damages or "statutory" damages affixed at not less than $750 and not more than $30,000 per work infringed. For "willful" infringement, a court may award up to $150,000 per work infringed. A court can, in its discretion, also assess costs and attorneys' fees. For details, see Title 17, United States Code, Sections 504, 505. Willful copyright infringement can also result in criminal penalties, including imprisonment of up to five years and fines of up to $250,000 per offense. For more information, please see the Web site of the U.S. Copyright Office at www.copyright.gov , and their frequently asked questions at  www.copyright.gov/help/faq .

Directory Information

Coconino Community College designates the following items as Directory Information: student name, address, telephone number,  major field of study, participation in officially recognized activities, dates of attendance, degrees and awards received, most recent previous school attended, e-mail address, and photograph. The College may disclose any of those items without prior consent, unless notified in writing to the contrary prior to or by the first day of classes each semester.

Diversity Commitment

Diversity Statements and the CCC Land Acknowledgement Statement can be found here: http://homogeneity.eqmufflerandtow.com/diversity-information.


Diversity of the Student Body

Student Diversity information is available at http://homogeneity.eqmufflerandtow.com/about-institutional-research  (click on Student Characteristics- Diversity).


Drug-Free College

Coconino Community College is committed to the Drug Free Schools and Communities Act Amendments of 1989 specified by Public Law 101-206 and to the Drug-Free Workplace Act of 1988 as specified by Public Law 101-690. The College prohibits, at a minimum, the unlawful possession, use, or distribution of drugs and alcohol by students and employees on the College’s property, or as part of the College’s activities. Complete information regarding the Drug Free College is listed under College policy/procedure 106.01, which is available at  homogeneity.eqmufflerandtow.com/policies-procedures .  Violations of the Drug-Free College by employees may lead to termination of employment and referral for prosecution consistent with local, state and federal laws. The College provides information to employees regarding the Drug-Free College through the Human Resources Department and through publications such as the Schedule of Classes. Students receive the information in the Schedule of Classes.

There are significant health risks associated with the use of alcohol and illegal substances. Alcohol or illegal drugs can lead to arrest, fines, imprisonment, illness, disability and death. The health consequences of substance abuse may be immediate and unpredictable, such as cardiac arrest with cocaine use, or more subtle and long term such as liver deterioration associated with the prolonged use of alcohol. Regular users of alcohol and other drugs may have erratic lifestyles which interfere with sleep, nutrition, and exercise. Alcohol and substance use and abuse may lead to financial difficulties, domestic violence, deterioration of the family structure, motor vehicle accident injuries, and reduced job performance. Repeated use of alcohol can lead to dependence. The Human Resources department is available to assist employees in finding resources in the community to assist with drug and alcohol questions. The Student Support Services office is available to assist students in finding resources in the community.

Every two years (biennially) College administrators meet to evaluate the College's Drug Free Policy and Procedure. The College sponsors drug and alcohol free events in an effort to promote alternatives for students. In addition, helpful brochures are available from Student Support Services. 

FERPA- Notification of Rights

The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. CCC has detailed this information at http://homogeneity.eqmufflerandtow.com/ferpa-information .  In addition, CCC notifies students annually of their privacy rights under FERPA at http://homogeneity.eqmufflerandtow.com/ferpa/annual-notice .


Financial Aid 

The Office of Student Financial Aid consumer disclosures are below. In addition, the public policies and procedures for the Office of Financial Aid and Veterans Services are CCC procedure 520-00 and policies 520-10, 520-20, 520-30, 520-40, 520-50, 520-60, 520-70.

Financial Aid Ability to Benefit

In order to receive financial aid, a student must have earned a high school diploma, completed homeschooling, GED, or equivalent. When the College has determined that there is reason to believe that the high school diploma, high school completion documentation, or the high school itself is invalid, the College initiates an inquiry into the authenticity of the document and the educational institution it originated from. 

Financial Aid Administrative Capability

CCC's office of Student Financial Aid meets the standards of administrative capability. The coordinating official for Financial Aid at CCC is the Director of Student Financial Aid and Veterans Services.  The office has systems in place to detect conflicting student information, provide financial aid counseling and has a system of checks and balances to find errors. CCC separates functions of awarding financial aid in the financial aid office with disbursing financial aid in the cashier's office. Our Satisfactory Academic Progress policy is available to students at  http://homogeneity.eqmufflerandtow.com/details/satisfactory-academic-progress . CCC participates in electronic processes with the Department of Education to transmit FAFSA data, Grant data, Loan data and other relevant related data.  We ensure that our technology for delivering financial aid is up to date, meeting or exceeding Department of Education Standards.  The office conducts or participates in trainings pertinent to administering Federal Financial Aid including file verification, awarding of Federal and State grants, Federal Direct Student Loans, private loans, scholarships. and Veterans Educational Benefits. New staff members are thoroughly oriented to all Federal Student Aid programs and Veterans Educational Benefits as required to perform duties as per their job descriptions.

Financial Aid appeals 

Students may appeal their financial aid eligibility, award amounts, dependency status, or satisfactory academic progress (SAP) standing by completing the appropriate appeal form. CCC will consider the appeal based on applicable rules and regulations. Most appeals have deadlines listed on the form. For example, SAP appeals are not accepted after two years from the date of suspension. Appeals are available at the Office of Student Financial Aid or on the Financial Aid Forms Page.


Financial Aid available at CCC and how to apply 

CCC offers the following types of financial aid: Federal Pell Grant (PELL); Federal Supplemental Educational Opportunity Grant (FSEOG); Federal Work Study (FWS); Arizona Leveraging Education Assistance Partnership (AzLEAP), Coconino Community College Grant, Federal Direct Student Loans (Direct Loan Subsidized, Unsubsidized, Parent PLUS) and scholarships. For more details and for information on how to apply, please visit  http://homogeneity.eqmufflerandtow.com/types-of-aid/types-of-financial-aid .

Financial Aid award adjustments

Adjustments (increases/decreases/cancellations) will be made to your financial aid award when students do not attend in person classes or participate in web-based courses. Students adding classes after disbursement do not have their aid adjusted upward. Students who are not making Satisfactory Academic Progress (SAP) will have their financial aid awards canceled for all future enrollment.

Financial Aid Bookstore Vouchers

Bookstore vouchers are made available to CCC students with awarded aid in excess of the cost of tuition and fees. The bookstore vouchers are typically available about a week and a half prior to classes starting if the student has been awarded by that time.  Students who wish to opt out of using the Bookstore Voucher so that they may purchase books and supplies elsewhere may use the Bookstore Voucher Opt Out form on the financial aid forms page. Students who opt out will have a check cut or direct deposit generated for the cost of their books and supplies no later than the last day of the first week of class.

Financial Aid Cost of Attendance

The average cost of attendance, as used for determining financial aid eligibility is available on our  Cost of Attendance page .

Financial Aid Coursework in Program of Study

Federal regulations stipulate that a student may only receive US Federal Title IV Funds for courses that count towards their degree/certificate. To comply with this regulation, institutions must track the courses that a student is registered for that count towards their degree/certificate program.

If a student is enrolled in courses that do not count toward his degree, certificate, or other recognized credential, they cannot be used to determine enrollment status unless they are eligible remedial courses. This means financial aid cannot award the student aid for classes that do not count toward his degree, certificate, or other recognized credential.  For more information go to  http://homogeneity.eqmufflerandtow.com/details/coursework-in-program-of-study .

Financial Aid Deadline for file completion and verification

The last date that students may submit their financial aid FAFSA verification documents to CCC in order to receive a Federal Pell Grant is the earlier of 120 days after the last date they were enrolled at CCC, or mid-September of the year of the spring/summer semester of the FAFSA year, with the date published annually in the Federal Register. Verification documents are listed on the student’s Self Service Banner account. Students who turn in their verification documents later than 120 days or after the Federal Register published date, can not be awarded Federal Pell Grants, Federal Supplemental Educational Opportunity Grants (FSEOG), student loans and may not work under the Federal Work Study program. Students who have not completed their file and been awarded a student loan by their last date of enrollment at CCC may not be awarded a student loan if they complete their financial aid file after their last date of attendance. 

Financial Aid Disbursement

Students may receive their financial aid funding one of two ways:

  1. Direct Deposit–Students initiate this process by completing a Direct Deposit Request Form and returning it to the Cashier by the specified deadline. This form is available online, at the Cashier or the Office of Student Financial Aid at the Lone Tree Campus
  2. Mail–For students who do not have Direct Deposit, checks will be sent to the mailing address listed in Self Service Banner the following business day. Students should allow 5-7 days for the check to arrive in the mail. It is the student's responsibility to keep their address updated in MyCCC. 

In order to be eligible for Financial Aid Disbursement, students must be registered for at least the number of credits for which they were awarded, be in a financial aid eligible program and be making Satisfactory Academic Progress (SAP). Students owing previous semester charges greater than $200 will not receive their financial aid until the debt has been satisfied. Refer to  http://homogeneity.eqmufflerandtow.com/details/financial-aid-disbursement  for more information.

Financial Aid Fraud, Waste and Abuse Procedure

The Office of Student Financial Aid works cooperatively with all other College offices and external entities to protect the integrity of Federal student aid programs from fraud, abuse and waste. The Office of Student Financial Aid coordinates comprehensive internal controls to detect fraud, waste and abuse of Federal student aid programs. For more information visit  http://homogeneity.eqmufflerandtow.com/policies-and-procedures .

Financial Aid Free Application for Federal Student Aid (FAFSA) 

The primary responsibility for financing a college education rests with the student and his or her family. If a Free Application for Federal Student Aid (FAFSA) determines that a family is unable to completely or partially fund an education, the College makes every effort to assist the student to the extent that funds are available. The Office of Student Financial Aid gives top priority of available grant funds to those students who demonstrate the highest need as determined by the FAFSA. The FAFSA may be filled out for free at www.fafsa.ed.gov. You may request a paper FAFSA by calling 1.800.4FEDAID and one will be mailed to you. CCC’s school code for the FAFSA is 031004.

Financial Aid Return of Title IV (R2T4) procedure for withdrawn students

Students receiving federal financial aid who withdraw from or stop attending all courses may be required to return a portion of financial aid received. Federal regulations [HEA Section 484B, 485(a)(1)(F), 34 CFR 668.22], referred to as the Return of Title IV Funds policy, require CCC to calculate a refund and repayment of federal aid received by students who withdraw prior to the 60% point of a term for which he/she has received federal aid. The Title IV (federal) programs under this policy are: Federal Pell Grant, Federal Supplemental Educational Opportunity Grants (FSEOG), and Federal Direct Loans (Subsidized, Unsubsidized and PLUS). According to the Return of Title IV (R2T4) Funds policy, the student is allowed to retain only the amount of Title IV financial aid that was earned. If a student withdraws or stops participating in classes, a portion of the aid received is considered to be unearned and must be returned to the Title IV programs from which it was received. If the R2T4 calculation results in unearned aid that must be returned, both the school and the student are responsible for returning funds.


Students wishing to completely withdraw from CCC must initiate the withdrawal process in the Registration and Enrollment Services Office. A student who fails all of their classes in a semester may also be subject to the R2T4 calculation. If a student “earned” at least one of their F’s (i.e. they participated in class until the end of the semester and received an F for poor performance), then no calculation is required. However, if the student failed all classes because they stopped attending at some point in the semester, then a R2T4 calculation is required based on the mid-point of the semester. At the end of the term, the Office of Student Financial Aid will notify students who have received all F's of the required return of funds resulting from the R2T4 calculation.


1. Upon determination that a student has withdrawn, the Financial Aid Office will process the R2T4 calculation in accordance with http://fsapartners.ed.gov/knowledge-center/fsa-handbook Treatment of Title IV Funds When a Student Withdraws from a Credit Hour Program. The following steps are used to calculate the amount of aid a student has earned and how much must be returned (if any).

a. Determination of the withdrawal date.
b. Determination of the amount of aid the student earned.
c. Determination of the amount of aid the student did not earn.
d. Determination of the amount of aid CCC must return.
e. Determination of the amount of aid the student must return.

For Title IV purposes, the last date of academic attendance is one of the following: the date the formal withdrawal process begins, the date the student otherwise gives official notice of intent to withdraw (e.g., letter, electronically or in-person), the mid-point of the term, or the last documented date of attendance in an academically-related activity (e.g., documented attendance in a class or lab or submission of an assignment in an online course).

2. Earned Aid: The percentage of aid the student has earned is equal to the percentage of the semester (payment period) the student has completed. The percentage of the payment period completed is calculated by dividing the total number of calendar days completed (first class day to the last date of attendance) by the total number of calendar days in the term. The percentage of Title IV assistance to which the student is entitled (has “earned”) is equal to this completed percentage up to 60%. If the withdrawal occurs after the 60% point, the percentage is equal to 100%. The amount of aid the student has earned is calculated by multiplying this percentage by the total amount of Title IV aid disbursed (and could have been disbursed) to the student.

3. Unearned Aid: The amount of Title IV aid which must be returned is based on the percentage of unearned aid. That percentage is computed by subtracting the earned aid percentage from 100%. If a student did not receive all of the funds that they earned, they may be due a post-withdrawal disbursement. If the calculation determines that a student is due a post-withdrawal disbursement, the school must obtain the student's permission to disburse any loan funds. Furthermore, the school may use all or a portion of grant funds to pay for any tuition and fee charges that are due.

4. Title IV Aid to be returned by CCC: The College is required to return the lesser of the unearned aid percentage applied to institutional charges or the unearned aid percentage applied to the total Title IV aid received within 45 days of the date of determination of the withdrawal. Unearned aid will be returned to the aid programs in the following order: Unsubsidized Direct Loans, Subsidized Direct Loans, Direct PLUS, Pell Grant, FSEOG. CCC bills the student for any account balance created when Title IV aid is returned.

5. Title IV Aid to be returned by student: The student is required to pay the difference between the amount of unearned aid and the amount returned by the College. If the student’s portion of the unearned aid includes federal grants, they are only required to return the grant amount that exceeds 50% of the original amount received for that semester. If the amount the student owes is less than $50, then no payment is required. Federal regulations allow schools to charge a student for any amount paid on the student's behalf, and CCC will bill the student for any account balance created when Title IV aid is returned. The student's share of loan funds to be returned may be repaid in accordance with the terms of the master promissory note. 

Financial Aid Return of Title IV Funds Calculation Sample

A student withdraws from CCC after attending 11 days of a 110 day semester. The student received a $1000 Pell Grant and a $1750 Federal Subsidized Loan. The students’ institutional costs to attend CCC was $1500.

a. Days attended (11) / Days in semester (110) = Percentage completed (10%);
b. Total Title IV aid disbursed; $1000 in Federal Pell Grant + $1750 in a Subsidized Loan = $2750 X Percentage Completed (10%) = Earned Aid ($275)
c. Total disbursed aid ($2750 – Total Earned Aid ($275) = Unearned Aid ($2475)
d. 100% of Semester - Percentage Completed (10%) = Percentage of Unearned Aid (90%)
e. Percentage of Unearned Aid (90%) X Institutional Charges ($1500) = Unearned Charges ($1350)
f. CCC will return the lesser of the Unearned Aid ($2475) or Unearned Charges = ($1350)
g. CCC’s Share ($1350) will be returned to the Federal Subsidized Loan lender and will be billed to the student.
h. Unearned Aid ($2475) – CCC’s Share ($1350) = Student’s Share ($1125)
i. Total amount of Loans ($1750) – CCC’s Share ($1350) = $400; this is the amount the student will return to the Lender according to the terms of the master promissory note (MPN).
j. Initial amount of unearned Title IV aid due from the student ($1125) – student’s repayment to the student’s loan ($400) = Initial amount of Title IV Grants for Student to Return ($725)
k. Grant aid disbursed ($1000) X 50% = Title IV Grant Protection ($500) 50% of Grant aid is protected based on HERA law of 2005.
l. Initial amount of Title IV Grants for Student to Return ($725) – Title IV Grant Protection ($500) = Title IV Grant Funds for the Student to Return ($225)


Based on this calculation, the student will owe back a total of $1975:

• $225 Pell Grant repayment, payable immediately to CCC.
• $1350 CCC tuition repayment, payable immediately to CCC.
• $400 Subsidized Loan repayment, payable in the future to their student’s loan servicer, according to the terms of the master promissory note.

Financial Aid  Leave of Absence information

Students must contact the office of Registration and Enrollment Services if they intend to leave the college. Leaves of absences are temporary interruptions in a student's attendance not to exceed 180 days. By definition, a leave of absence may only be granted to a student when a student is able to return from the Leave of Absence and complete the coursework the student started prior to the Leave of Absence. This is extremely uncommon. The college may not impose additional charges or grant Federal Financial Aid to students who have returned from a leave of absence. CCC Financial Aid treats students who have left the college as "withdrawn." Please see the Financial Aid Return of Title IV (R2T4) procedure for withdrawn students for more information.


Financial Aid Overpayments and Loss of Eligibility for Title IV Aid

Within 30 days of the determination that the student owes Title IV funds, the student will be sent a letter notifying them of the balance they owe. Students are given 45 days from the date the notification was sent to repay the debt. Any unpaid federal debts will be reported to the National Student Loan Data System (NSLDS) as an overpayment. Any student reported to have received an overpayment is not eligible for federal financial aid at any institution until the overpayment is resolved. The overpayment may be resolved by being paid in full to CCC.

Financial Aid Satisfactory Academic Progress Policy

Federal regulations require that financial aid students maintain Satisfactory Academic Progress (SAP) toward an eligible degree or certificate program. This policy applies to students applying for Title IV financial aid, including: Federal Pell Grant, Federal Supplemental Education Opportunity Grant (FSEOG), Federal Work Study (FWS), Arizona Leveraging Educational Assistance Program (AzLEAP), Federal Direct Student Loans (Subsidized, Unsubsidized, and PLUS), and any other state funded financial aid. 

SAP is reviewed at the end of each semester to determine financial aid eligibility for the upcoming semester. SAP is evaluated on students' previous enrollment, regardless of whether or not they received financial aid. A student's entire academic history at CCC is considered when evaluating SAP standing even when financial aid was not received in the past.  Even if students have never received financial aid, they may be placed on financial aid probation or suspension based on low cumulative GPA and / or exceeding the 150% rule and / or a low credit completion rate during or withdrawal of their most recent semester at CCC.

For more information on SAP at CCC, please visit   http://homogeneity.eqmufflerandtow.com/details/satisfactory-academic-progress .

Financial Aid Student Loan Cohort Default Rate

For the Fiscal Year 2016 cohort (reported August 2019) 13.8%
For the Fiscal Year 2015 cohort (reported August 2018) 13.4%
For the Fiscal Year 2014 cohort (reported August 2017) 18.0%
For the Fiscal Year 2013 cohort (reported August 2016) 17.1%
For the Fiscal Year 2012 cohort (reported August 2015): 22.4%
For the Fiscal Year 2011 cohort (reported July 2014): 21.9%
For the Fiscal Year 2010 cohort (reported July 2013): 23.0%
For the Fiscal Year 2009 cohort (reported August 2012): 26.0%
For the Fiscal Year 2008 cohort (reported April 2011): 26.3%
For the Fiscal Year 2007 cohort (reported October 2009): 26.2%


The overall national student loan cohort default rate is maintained by the Department of Education and available http://www2.ed.gov/offices/OSFAP/defaultmanagement/lga3yr.html


Financial Aid Student Responsibilities

Annually, we require Financial Aid Students to certify by electronic signature that they have read some of the most critical financial aid rights, responsibilities and regulations via our Financial Aid Responsibility and Training electronic form. We created the Financial Aid Responsibility and Training in response to the comment "Nobody ever told me about that!" There are many rules pertaining to financial aid that students need to be aware of and this is where we tell you about most of them. Students must read all communications, electronic and paper from CCC and from Department of Education and their servicers and fill out all appropriate forms, both paper and electronic. Students need to be familiar with what happens when withdrawing or stopping attending classes. Students need to complete loan exit counseling if a loan was received at CCC when the student withdraws, graduates or drops below six credit hours. 


Gainful Employment Disclosures

As of July 1, 2019 Coconino Community College has early implemented the Gainful Employment early rescission rule of July 1, 2020 as outlined at  http://ifap.ed.gov/eannouncements/062819GEAnnounce122EarlyImplofRescissionGERule.html  


Governmental Accounting Standards

Coconino County Community College District is an independent reporting entity within the criteria established by generally accepted accounting principles (GAAP) and the Governmental Accounting Standards Board (GASB). Although CCC shares the same geographic boundaries of Coconino County, financial accountability for all activities related to public community college education in Coconino County is exercised solely by the District. In accordance with GASB Statement No. 14, the financial reporting entity consists of a primary government and a component unit. Coconino County Community College District is a primary government because it is a special-purpose government that has a separately elected governing body, is legally separate, and is fiscally independent of other state and local governments. In accordance with GASB Statement No. 39, the financial activity of the Coconino Community College Foundation is presented as a component unit of the District. The District is not included in any other governmental financial reporting entity.  


Coconino Community College requires all courses, regardless of modality, to use the Canvas Learning Management System to record grades for students. Students may access grades, feedback, and progress reports by viewing their Canvas dashboard and the “Grades” section of course shells in which they are enrolled. The grades page also lets you create hypothetical or what-if grades. You can click any score field and approximate your grade for both graded assignments (if want to submit an assignment) and ungraded assignments. To print your grades, click the Print Grades button.


Guiding Principles

CCC's mission, vision, diversity statement and guiding principles are available at: http://homogeneity.eqmufflerandtow.com/resources/files/pdfs/presidents-office/Mission_Values.pdf.


Harassment & Discrimination 

Coconino Community College is committed to maintaining a work and educational environment free of discrimination and harassment.

All persons associated with CCC including, but not limited to, the District Governing Board, the administration, faculty, staff, students, and members of the public will provide an environment free from harassment and discrimination. Any person who engages in harassment and/or discrimination against others on the basis of race, gender, sexual orientation, religion, color, national origin, age, disability or Veteran status while acting as a member of the College community or while on college property will be in violation of college policy. Inquiries regarding the policy or the filing of a complaint should be directed to the Director of Human Resources.

Health Insurance Portability and Accountability Act (HIPAA)

The CCC Human Resources Office protects confidential health information of CCC employees. Please view our HIPAA procedure for more information.


Coconino Community College observes certain holidays and vacation periods, which are detailed in each semester’s class schedule. The College conducts classes at a variety of sites throughout Coconino County including local public school facilities. The College endeavors to follow the holiday schedule and vacation periods of the local school district to ensure access to facilities and reduce schedule conflicts for students. In general, no classes are taught on the following district-wide holidays: New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving (two days) and Christmas Day. Scheduled vacations may vary with site and local school calendars but generally includes a Winter Break beginning just prior to Christmas Day and a Spring Break in March or April. Students shall have the right to observe major religious holidays without penalty or reprisal by any administrator, faculty member, or employee of the College. The student will be required to make up any work missed. Absences for such holidays shall not count against the number of absences allowed by an instructor. At least one week prior to the holiday, students shall submit to their instructor(s) a written statement which contains the date of the holiday and the reason class attendance is not possible.

Human Subjects in Research 

Coconino Community College complies with the human subjects in research procedures found in  Federal Regulations 45 CFR 461. Please visit our Research Integrity procedure, Human Participation procedure and Research Integrity Manual for more information.

Institutional Effectiveness and Assessment of Student Learning 

Coconino Community College is working to develop sustainable, faculty-led assessment processes. Assessment is the continuous cycle of gathering information on student learning and using that data to evaluate and improve our educational offerings and services.  All assessment activities stem from CCC’s mission to promote student success through the students’ performance in both general education courses and their majors.  Each program within the college has identified program learning outcomes that the student is expected to be proficient in once their degree or certificate is completed. The tools used to measure proficiency vary depending on the program and the courses within that program.  These tools could include, but are not limited to: examinations, portfolios, surveys, and capstones.  Data collected through the assessment tools is used to both document and improve student learning through curricular changes and program improvements. 

Faculty, staff, and students share responsibility in the assessment cycle.  More information on assessment of student learning at CCC can be found at  homogeneity.eqmufflerandtow.com/Assessment/Assessment

Lobbying Information

No individual or groups of individuals employed by CCC or acting on its behalf shall accept or expend Federal appropriated funds for the purpose of lobbying or attempting to influence an officer or employee of any governmental agency, Member of Congress, officer or employee of Congress, or any employee of a Member of Congress in connection with the making of any Federal grant, the entering into of any cooperative agreement, the extension, continuation, renewal, amendment, or modification of any Federal grant or cooperative agreement. 


CCC's mission, vision, diversity statement and guiding principles are available at: http://homogeneity.eqmufflerandtow.com/resources/files/pdfs/presidents-office/Mission_Values.pdf.


Net Price Calculator

CCC makes publicly available a  Net Price Calculator  to help current and prospective students, families, and other consumers estimate a student’s individual net price of attending college at CCC.

Occupational Health and Safety / Environmental Safety and Hazardous Materials

Coconino Community College shall, in compliance with the Occupational Safety and Health Act of 1987, state, local and federal regulations, establish and maintain a comprehensive hazardous materials communication program which shall cover container labeling, material, safety data sheets and employee training. For more information please view our Environmental Health and Safety policy. 

Plans for Improving Academic Programs

Coconino Community College regularly assesses our academic programs to ensure that we are coordinated with the vision and mission documents of the College and doing our best to ensure student learning and success is supported through maintaining quality and currency of our courses and programs. Specific program enhancements are available on our Assessment of Student Learning website.


Prohibition of High-Pressure Recruitment Tactics

CCC prohibits the payment of any commission, bonus, or other incentive payment based directly or indirectly on securing enrollments, awarding Federal Financial Aid or Veteran Educational benefits to any staff or third party. CCC prohibits high-pressure recruitment tactics such as making multiple unsolicited contacts (3 or more), including contacts by phone, email, or in-person, and engaging in same-day recruitment and registration for the purpose of securing enrollment for both credit and non-credit courses.


Red Flag Rules and Identity Theft Program

In accordance with the provisions outlined in the Federal Trade Commission’s Red Flag Rule, which implements Section 114 of the Fair and Accurate Transactions Act (FACTA) of 2003, Coconino Community College District implemented a program for Identity Theft Prevention. Annually  the Chief Technology Officer, Vice President of Business and Administrative Services, and Vice President of Academic Affairs consider the College’s experiences with identity theft, changes in identity theft methods, changes in identity theft detection and prevention methods, changes in types of accounts the College maintains and changes in the College’s business arrangements with other entities, as they relate to this program.  After considering these factors, the College determines whether changes to the Program, including the listing of red flags, are warranted.  If warranted, the Program is updated.

Reporting Mandates

Periodically, the institution is required to submit student data in response to federal and state reporting mandates.

Retention Rate

Please visit http://homogeneity.eqmufflerandtow.com/reports  (click on Retention Rates of Fall Tracking Cohorts) for information on CCC's retention rate. You can also find additional information on retention rates on the College Navigator website


Sanction Agencies

No accrediting agency (specialized, professional, or institutional) has applied sanctions or withdrawn accreditation on CCC within the last year.

State Authorization

CCC is authorized by the state of Arizona as a public community college to offer postsecondary education within the state of Arizona. The institution participates in the NC SARA reciprocity agreement, via the Arizona SARA Council, for reciprocity with other participating SARA states (all but CA) for its delivery of Distance Education to students outside of Arizona. See NC SARA and AZ SARA for more details. 


Strategic Goals

CCC's vision, mission, purpose, strategic goals and core values are available at  http://homogeneity.eqmufflerandtow.com/resources/files/pdfs/presidents-office/Mission_Values.pdf

Student Code of Conduct

Student conduct is expected to be consistent with the learning environment and is subject to standards set by the College. The Student Code of Conduct is designed for the promotion and protection of such an environment at the College and to balance the rights and needs of the individual with the responsibility of the individual to the College community. Copies of the Student Code of Conduct Policies and Procedures are available on the College’s web site at  http://homogeneity.eqmufflerandtow.com/resources/files/pdfs/presidents-office/policies-and-procedures/503-01.pdf

Student Complaints

Complaints and grievances by students and other constituents are addressed through various college policies and procedures and administrative offices. The College keeps a record of formal complaints. Student grievance procedures are included in the Student Code of Conduct, available from the Vice President of Student Services or on the web. If students have complaints, they must first attempt to resolve them with CCC by utilizing procedures 303-06 and 503-05 .

Contact information for Administrators who can assist with the complaint process at CCC are below:


Interim Provost: Kelly Trainor: 928.226-4224 

Executive Vice President for Administrative Support: Jami Van Ess: 928.226-4209

Vice President of Student Services: Tony Williams: 928.226-4334

Executive Director of Human Resources: Adriana Flores-Church: 928.226-4204


After the institutional grievance procedures ( 303-06 and 503-05 ) have been completed, the student may also file complaints as follows:


AC4 Complaints
Distance Education students outside of Arizona, after completion of the institution’s internal complaint process, may appeal SARA related complaints to the Arizona Community College Coordinating Council (AC4)


Arizona SARA Council Complaints
The Arizona SARA Council has jurisdiction over Arizona SARA approved institutions regarding non-instructional complaints for distance education students. Upon completion of the institution’s and AC4’s complaint process, a student may register a complaint with the Arizona SARA Council. Visit the AZ SARA Complaint Process website for more information.



Student Right-to-Know

The Student Right-to-Know Act, passed by Congress in 1990, requires institutions eligible for Title IV funding, under the Higher Education Act of 1965, to calculate completion or graduation rates of certificate- or degree-seeking, full-time students entering that institution, and to disclose these rates to current and prospective students. Student Right-to-Know information is available at http://homogeneity.eqmufflerandtow.com/reports  (Click on Graduation and Transfer Rates- Student Right to Know) .


Student Identification Number

Coconino Community College will provide all students with a system-generated identification number in the admissions process. The student must still provide their social security number for tax reporting and financial aid and will be used only for such purposes as allowed under the FERPA regulations.


Textbook Pricing Information

Textbook pricing information for both required and recommended materials for classes are linked from the class schedule. For each class, there is a "View Book Information" link. Once clicked, students are connected with Follett's BookLook which displays pricing information including the International Standard Book Number (ISBN) and retail price of the materials charged by the CCC bookstore (Follett). If no ISBN is available, the author, title, publisher, and copyright date of the textbook or supplemental material is provided.

Timely Warning of Emergencies

Coconino Community College maintains a Timely Warning Policy to notify the campus community of reported crimes including hate crimes that are considered by CCC to be a threat to students and employees. Timely Warnings will be issued via a variety of media including but not limited to postings, email, telephone, word of mouth and other means as appropriate. For more information, please visit our campus security website.

Title IX 

Title IX of the Education Amendments of 1972 is a federal law that prohibits sex discrimination in education. It reads: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."  (Title IX of the Education Amendments of 1972, and its implementing regulation at 34 C.F.R. Part 106). Sex discrimination includes sexual harassment and sexual assault. While it is often thought of as a law that applies to athletics programs, Title IX is much broader than Athletics and applies to many programs at CCC.


The health, safety and well-being of our students, faculty and staff are Coconino Community College’s primary concern.  If you or someone you know is a survivor of sexual assault, dating or domestic violence, or stalking, the following resources are available at CCC to assist in both immediate and long-term care and recovery. For more information visit http://homogeneity.eqmufflerandtow.com/title-ix or contact the CCC Title IX Coordinator, Tony Williams by phone: 928-226-4334; email: This email address is being protected from spambots. You need JavaScript enabled to view it.; or USPS: Coconino Community College 2800 S. Lone Tree – Room 400, Flagstaff, AZ, 86005.


Transfer of Credit

Coconino Community College explains the procedure for transferring credit to and from the College. The information is available to students at from the CCC Registration webpage.

CCC also has articulation agreements with several Colleges and Universities. They are available at  http://homogeneity.eqmufflerandtow.com/transferring


Verification of Student Identity 

Students, including those in web-based and distance education courses, have their identities validated by the College. When a student is admitted to the College, the Admissions office requires photo identification for purposes of proving lawful presence in the United States per Arizona law. This identification is kept on file.  Once admitted, students are assigned a Comet ID and PIN number that constitutes their signature for transcript requests, enrollment verification, as well as online classes. Students use their unique Comet ID and PIN number to log into courses, submit assignments and take exams.  

Veterans Satisfactory Academic Progress Policy 

This Satisfactory Academic Progress Policy applies to all Veteran students. The terms "Veterans" and "Veteran students" refers to students eligible for and receiving VA Education Benefits.  Grades are published at the end of each semester.  Students are placed on academic probation when their cumulative grade point average is less than 2.00. Veterans on academic probation maintain eligibility for Veteran benefits. Students on academic probation have two regular (fall and spring) semesters to raise their cumulative grade point average to 2.00, or they will be placed on academic suspension.

Veterans on suspension are not eligible for Veteran educational benefits.  Students on academic probation or suspension must meet with an academic advisor.  Students may appeal academic probation or suspension, by submitting a letter to the Office of Registration and Enrollment Services. For more information please visit  http://homogeneity.eqmufflerandtow.com/va/veterans-satisfactory-academic-progress



CCC's mission, vision, diversity statement and guiding principles are available at: http://homogeneity.eqmufflerandtow.com/resources/files/pdfs/presidents-office/Mission_Values.pdf.


Voter Registration

In compliance with the National Voter Registration Act (42 U.S.C. 1973gg-2(b)), and section 487(a)(23) of the Higher Education Act of 1965, mail in voter registration forms for Coconino County are available for all CCC students and the public. Voter registration forms are available at all CCC campuses. For more information contact the Coconino County recorder’s office at (928) 779-6585 or the Arizona Voter Registration Hotline at 1-877-843-8683. Voter registration may also be completed online at the Arizona Secretary of State Voter Outreach website at  http://www.azsos.gov/elections/voting-election/register-vote-or-update-your-current-voter-information .

You may request a written copy of the CCC College Compliances listed on this page. Please visit the Office of Student Financial Aid and ask for a copy of this webpage for your free, printed copy. This catalog was prepared on the basis of the best information available at the time of publication. All information is subject to change without notice, obligation, or liability.